Individuals with limited mobility can take a virtual tour of the Museum at information stations located on the ground floor. The limited space and interior configuration of the monument, as well as the need to maintain stable climatic conditions imposes a limited number of visitors at the same time (maximum 70), and does not permit the operation of basic infrastructure such as toilets, snack-bar, cloak-room, and baggage storage. An audio tour is available in English.

The Museum of Byzantine Culture is pleased to announce the replacement of the old machinery of automatic audio guided tour (audio guides) of the Museum of the White Tower with new ones. In addition, the visitor has the possibility, apart from the pre-existing English, to hear three other languages, Russian, Turkish and German.